Tag Archives: Usability

1 Step to Getting Better Search Rankings

Posted on January 7, 2010 by charles

Ok I don’t have one step for you. But I’d like to cut through the noise here and give you the number one secret to getting better, longer lasting results with your SEO. That is: build what your customers want.

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Stumped By Parking Machine

Posted on December 3, 2009 by charles

Have you come across something in your daily adventures that makes you go, “What the F@#K?! Who the hell designed this?”. Well, yesterday a parking machine was such a thing?

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Information Architecture and Web Design

Posted on November 10, 2009 by charles

I was meeting with someone today at a Toronto based agency. And they asked me how do I sell information architecture (IA) to new clients.

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What Is Usability?

Posted on October 29, 2009 by charles

Everyone has had a bad experience with a web site. They couldn’t find what they were looking for. They couldn’t buy that gift for their loved one. They just couldn’t understand how to complete a request form. Must online users … Continue reading →

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