Posted on | January 7, 2010 | No Comments
Ok I don’t have one step for you. But I’d like to cut through the noise here and give you the number one secret to getting better, longer lasting results with your SEO. That is: build what your customers want. Read more
Posted on | December 3, 2009 | Comments Off
Have you come across something in your daily adventures that makes you go, “What the F@#K?! Who the hell designed this?”. Well, yesterday a parking machine was such a thing? Read more
Posted on | November 10, 2009 | No Comments
I was meeting with someone today at a Toronto based agency. And they asked me how do I sell information architecture (IA) to new clients. Read more
Posted on | October 29, 2009 | No Comments
Everyone has had a bad experience with a web site. They couldn’t find what they were looking for. They couldn’t buy that gift for their loved one. They just couldn’t understand how to complete a request form. Must online users don’t know what usability is but they know for sure when something doesn’t work. Since the dawn of the Internet, usability has become part of the Internet vernacular as web sites and applications have become so prevalent and commercially important. So what is usability? Read more